If there is a problem during the customs clearance process (foreigner)

Hello


For foreigners, there are often problems during the customs process due to the omission of personal information.



**** 7customs is not a customs clearance company, so cannot handle your request. ****



You need to contact the customs clearance company to modify your personal information.


How to find the contact information for a customs clearance company.



1. Write your invoice in the top input box and click search.


2. You can see the contact number middle of page.


- Almost customs clearance companies has only contact number.


- If you hard to speak korean, Ask for help from the people around you who can speak Korean.


- It can be difficult to get through on the phone as many customs clearance companies do not have customer service centers. Keep trying.



3. If customs clearance company is 에이씨티앤코아(Act&Core)

You can contact using KakaoTalk




* Aliexpress - If you do not want problems during the customs process, follow the procedure below.


Go to My account -> Shipping Address

Set personal information like that
Recipient’s name, Recipient’s phone number, Recipient’s passport code or foreign registration number.

*** The Important things is the all information must be same with Recipient’s information





Thanks.

사진 설명 사진 설명관리자
2023-11-02 01:24
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서***
Can you please check : 
588220274882
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A
A*********
6079538433032 chek sir
(수정됨)
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온**
안녕하세요,  
제가 1월 5일에 Ali Express에서 물품 구매했는데 아직도 못 받았습니다. 확인 부탁 드립니다. 
 주문벙호: 8182868583255830 
운송장 번호: 580657113402 
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P
P*****
580621893123 please  chek sir
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P
P*****
580623400654 pleez chek sir
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R
R*******
580645608703 plez chek
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R
R*******
580627035850 Chek sir
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A
A*********
580639099333
Chek sir 
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A
A*********
580639844682
Chek sir 
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C
c********
내 상품이 아직 도착하지 않았는데, 받을 수 있나요?
사진 설명
사진 설명 관리자
물건을 오랫동안 못 받고 있다면 통관회사로 처리상황을 확인해 봐야 됩니다