Answer: Thank you. Is the arrival at the exchange office a matter of concern to customs? It's been five days, except for the weekend... there was a problem with customs or something like this..
EMS does not provide a detailed entry for customs like Unipass, so it is impossible to verify the intermediate process, so we are sending notifications at the point of arrival in the country and passing through the post office delivery. The entry "Customs Inspector" is printed only if the customs is not being corrected and there is a problem with the examination. If there is an omission or a problem in the customs for reasons such as above, you can ask the postal service
Hello, EMS is handling a lot of mail on the same day it arrives at the exchange, so I think there's a possibility that there might be some missing or other issues. You may have to call the Post Office Customer Center 1588-1300 for confirmation. In my experience, when things are abroad, you don't ask questions very often, but when they arrive in the country, I remember being able to get some information about their status.