Taobao Customs Clearance number is incorrect

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Taobao Customs Clearance number is incorrect

신** 2025-12-09 11:12

We got a call from Taobao about a personal Customs Clearance number error.

I had to re-issue the customs clearance number before we could start the delivery, but I think we sent the delivery back the way it was.

Tracking number is 507994063696 and there's nothing to look up.

So what do we do?

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통관알리미

Hello, if the border has been crossed, you can make a correction request to the Customs Clearance company that is processing the goods, but if the border has not yet been crossed, it would be better to confirm it to the contact.

2025/12/09 11:34:02

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Taobao Customs Clearance number is incorrect