Waybill (Optional) - Recent 20 / Forwarder : 주식회사 월덱스 / Masked except for self and company when selected
* Please check the notice at the top before inquiring to the forwarder. Login
1.22
Days
29.23
Hours
4.63
Days
111.11
Hours
1.24
Days
29.77
Hours
| Period | 2026-02-15 ~ 2026-02-21 | |
| Tax Rate(USD) | 1,458.02 KRW | |
| USA | $150 | 218,703 KRW |
| $200 | 291,604 KRW | |
| 중국 | $150 | 1,037 CNY |
| 유로 | 126 EUR | |
| 영국 | 110 GBP | |
| 홍콩 | 1,172 HKD | |
| 일본 | 23,220 JPY | |
Forwarder
| Company Name | 주식회사 월덱스 |
| Company Name (EN) | WORDEX CO., LTD |
| Homepage | https://portal.worldex.kr |
| Tel | 0327108302 |
| Fax | 0327108303 |
| Address | 인천광역시 연수구 인천타워대로 323 (송도동) 송도센트로드 비동 1207호 |
Notices View All
| Notices On August 1st, Waldex's own cargo information lookup system was opened. |
월덱스
|
2025/08/01 |
| Notices Please note that the work schedule may vary depending on the quantity of work. |
월덱스
|
2025/05/19 |
| Notices (Laughter) |
월덱스
|
2025/05/02 |
| 평택항 2월 21일 토요일 ▶ 2/20 입항건 작업예정입니다. |
통관알리미봇
|
2026/02/20 |
| Pyeongtaek Port Friday February 20 ▶ 2/14, 2/20 Arrival Shipments work scheduled |
통관알리미봇
|
2026/02/20 |
| Pyeongtaek Port Thursday February 19 ▶ 2/13, 2/14 Arrival Shipments are scheduled to work. |
통관알리미봇
|
2026/02/19 |
| Pyeongtaek Port Friday February 13 ▶ 2/12, 2/13 Arrival Shipments work scheduled |
통관알리미봇
|
2026/02/13 |
| Pyeongtaek Port Thursday February 12 ▶ 2/10, 2/11, 2/12 Arrival Shipments are scheduled to work. |
통관알리미봇
|
2026/02/12 |
Waybill (Optional) - Recent 20 / Forwarder : 주식회사 월덱스 / Masked except for self and company when selected
* Please check the notice at the top before inquiring to the forwarder. LoginThis is unclaimed cargo that was originally shipped to us in China prior to the ship's departure, and has never actually been seized.
Hello, this is the company's bill of lading. You don't have to pay it. If you double-pay it will take a long time.
Hello, I'm sorry to bother you again despite your kind response. We are contacting you in connection with shipping container number 574424614622 (consignment: 3209232843154). Currently the label tracking confirms that it arrived at Chilkoong terminal, but the label arrived attached to another item and confirmed that the item did not arrive. As a result of this, we were asked to provide photos or CCTV footage of the item.
Hello, this item has been delivered to the dispatcher's office and will be shipped to China for delivery by courier. Please check with your purchaser regularly to assist you in the process of receiving it from Waldex!
Hello, this is 581797540146 and it's in transit. Do you want a shipment to China? We don't have an export shipment in progress.
If it's a 20-day shipment, we're going to be working on the rest of it, and if it gets processed tomorrow, I think you'll get it by tomorrow morning. It looks like a product handbag, but it isn't your brand, right?
593748629065 I'm sorry to inform you that we are currently in the process of receiving two documents related to taxes and fees, submitting proof of purchase and waiting for a formal acknowledgement of receipt. We are afraid that we will not receive the goods after the deadline indicated at the beginning. Can you tell us about the processing situation and approximate half-time?
No, I'm sorry, don't bother contacting me. We have received the invoice information and the request for notification. The current customs office has not yet processed it with other business, so we have asked to proceed with the import declaration today.
That's right. Well, in my experience, there's no place as friendly as Weldex, and compared to other places, you're very helpful, very hardworking.
Why is it that only the company's clerk at the port of entry on the 18th has to be here today?
Each shipment comes from a different customs agent, and the best place to get it is quickly, by sea or air.
I don't know if it's 18 days, whether the goods are plain or in Henan, whether they belong to the military, whether it is the airport of Henan or Kimpo or Busan or the port of Busan, whether there are more than 200 companies and whether they have been inspected by a list inspectorate or an import certificate or whether the customs office has paid taxes or direct payments.
And now that I've entered the port of Incheon, where does the entry list for the airport come from? They don't know the difference between air and sea, they discuss ideals.
There's no confirmation, but you can talk to the buyer's department and they'll give you the same answer.
It's 592188212692, and I'm worried that Timon's death is going to cost the seller a lot of money or stop him from returning it, so I've been trying to figure out if I should just pay up and get it.
No, this is irrelevant and you can't pay for it! It's complicated to get a refund. The shipment has already been processed and the payment will be processed based on the actual delivery date.
I'm worried that even if I don't get my money back, I'll throw it away. Just because the payment has been processed doesn't mean I've paid yet, right?
You mail the purchase receipt to the Chinese side, and you're in an invoice-return environment.
But this company is fine, it's a lot of work and if it takes too long, you have to say something because there are so many things that I regret. Ah, there's so much cargo that you're struggling with, you understand that you need to wait a little longer, you go beyond, you don't want to run like some companies where they close their doors because they're busy and exhausted, and they can't get calls, they just talk about themselves, and then they sink. Wow
Hi, this is a courtesy call. We're in Customs custody and will contact you as soon as we have the correct information.
The item is in the process of being recovered and after verification, it will be returned as a genuine item and discarded if it is counterfeit.
We don't reimburse the receiver directly at Waldex for lost and returned items, but if you give us a delivery receipt in China, we will issue it to the courier.
I purchased it from Wimap with shipping code 592188245382, and I'm currently in the import/consumption payment stage. Since this is my first time working abroad, do I have to pay additional customs duties? And the brand name only says VACUUM CLEANER, but I wonder if the Xiaomi M30S model is right.
You can't tell if it's a genuine Xiaomi model because the Chinese company paid for it, and you don't have to pay for it.
593748629065593748631202 7/22 Yesterday afternoon, I received a tax clearance receipt for the above two cases that are being held on Hold by the Internal Revenue Service. I was informed that the import declaration will be processed on Friday morning, so I'm wondering if there were any other problems.
I need you to do an x-ray and confirm that your shipment has been canceled, is in customs clearance, and is a branded product.
After checking the goods, if it is a branded product, after verifying its authenticity, it will be returned and disposed of as soon as possible.
If the goods are not shipped on the 19th, ask the buyer to verify how many days they have been shipped.
I'd like to confirm that the item is no longer being shipped, and request a receipt from the buyer.
It's a transactional state in the mind of an item, and after brand sentiment is judged to be genuine, it's returned and discarded as an item.
We have received the following message: Please enter information for customs clearance shipment of goods. [Web development] We are Waldex, a joint stock company. During the customs declaration process for your customer's overseas directory and domestic customs clearing and shipping of purchased products, we expect a customs delay due to the absence of personal customs clearances etc. Please send information by clicking on the entry window below. (Regardless of whether you are a domestic or foreign person, please click on "Customs Clearances").
Hi, we don't have a personal toll number in Unipass. We can't verify it and it seems that the toll number of Taobao direct shipment goods DPK301497504849 1 item ((trash bin 4.22 day order) 9875196356173 1 item (distributed fan 5.21 day order)) is not being processed. Please check if there are any items and tell us how to deliver the toll code
593748675416 This shipment didn't actually arrive on the 19th, so please check with the buyer.
All three shipments were made on the same day, so if you want to prove that it's not a merger, we need another receipt from the buyer.
Sixteen days in total, three confirmed arrivals, the other two rejected, and the one you asked for is a combined customs clearance.
593748629065593748631202 We have received a reply that we are in customs receipt for the purpose of aggregate and tax. However, we know that the above two cases are not subject to total and tax, so how should we deal with them afterwards? Please tell us the solution process. Do I need to add proofs such as purchaser, place of purchase on my part first or do I just have to wait for contact from the taxpayer, etc.?
You can enter it when you receive an alert or the next day after receiving an alert, so please check the notification at the top.
If you've received a notification, please text back to the number at the bottom of your message.
It's due on the 21st and can't be collected over the weekend, so it's not being inspected. Please check back after 5:00 p.m. If this is air freight, there's a possibility that it won't get picked up for another day or two from the date of departure due to saturation.
Hello, I've been using the service very well thanks to always positive communication. This time I ordered a heavy item, and confirmed that the item with shipping container number 574424614622 was delivered to consignor number 3209232843154 by steamship. However, we were instructed by steam ship to contact the sender because the container was damaged during the shipment. Usually when receiving the goods, the information of the sender came here and contacted me like this. Since this is the first time in this situation, I am somewhat confused. Please advise how I should respond. Thank you.
HSLI024326800316 - 593748605991 I'd like to ask you to confirm the amount of the import declaration, please leave a message. The Taobao shipping agent found out that only the cost of returning the returned goods has been reported and it was reported as 2 dollars, but this is only the amount reported for shipping costs because it differs from the actual purchase price or we would like to make corrections if necessary We can send you a separate purchase invoice etc. What should be done in this case?
Hello! HDFC24E6720972 - 593748730790 I know that this order has been cancelled due to a large quantity / weight problem. No contact from Taobao either, (the source asked me to send you a snapshot of the purchase history, but I didn't receive any contact, and I don't even read the request for help in translating, returning shipping, customs paperwork) This happened to me last time too, so I missed several orders (I still can't find it on the customs list, I have sent my tax receipt............) I couldn't figure out what to do, how to process your order as quickly as possible. If I ask for help with my taxes, I can get it right before delivery (I had to make my own business number and no phone calls before the end of the month!) So if you just want to keep organizing the order information, I will not be able to send it right away, I just need to read the product list, but there is no place to send an e-mail, thank you very much.
593748755253 Please note that the 3 corresponding cases will be delivered to China on Sunday, and the import receipt request is scheduled for Friday.
You said it's been two days since the completion of Customs Clearance , how did you confirm the completion of Customs Clearance ?
If you look in the personal contact section, it says that the transaction was completed, and if you go to the site where you bought it, it also says that it was completed on the evening of the 17th.
There's nothing to be searched for in that directory, so please check again to see if the directory is available from Unipass.
Unipass에서는. Tracking Number가 이렇게 나오네요. 구매사이트것만 보고 있었는데. 위에 Tracking Number로 확인 좀 부탁드립니다.
The shipment was dispatched yesterday, and if you'd like to see the logistics officer, we can arrange for it.
We've been delayed in entering the inventory system, but we have to proceed with the electronic equipment import declaration.
We don't send a separate text message to the Chinese side asking them to proceed with the case of Customs Clearance9c from WORDEX CO., LTD ? Every day in China, we are reporting cases like this. Please check at the point of purchase.
** When searching through Unipass, if your goods are in a Customs Listed Retained Status, please first check whether there is any branded product among the purchased items. Branded products will be checked for authenticity after customs clearance and will be customized. If it's merchandise, it will be discarded**
Air freight may not be picked up by the courier company right away, even if there's a receipt on it, but we have to pick it up from a courier and confirm that it hasn't been processed yet. Please check back after five o'clock or tomorrow. It's not that we don't make reservations, but even the couriers carry a lot of cargo, so there could be delays.
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